HR Shared Services Quality Specialist or Senior Associate

Human Resources
1800001254 Requisition #
Thanks for your interest in the HR Shared Services Quality Specialist or Senior Associate position. Unfortunately this position has been closed but you can search our 38 open jobs by clicking here.

What you’ll need:

Citizenship: You are a citizen of one of our 48-member countries. We may offer assistance with relocation and visa applications for you and your eligible dependents.

Consanguinity: You have no family members (up to fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB Group.

Education: You hold a Master’s or equivalent degree in Business Administration, Human Resources, Organizational Development or related field.

Experience: You have at least 7 years working in the design and implementation of progress monitoring and evaluation methodologies, data analysis, and advance use and management of enterprise platform. Supervisory experience is required. Experience in Bank operations or HR programs administration will be equally considered as an specialization asset. Proficiency in SAP and preferably ServiceNow Case Management system. Experience in working with cross-functional groups. Demonstrated interpersonal, organization and time management skills. Knowledge/experience with international organizations is preferred. Demonstrable ability to analyze and improve work processes and policies. Capacity for mentoring and leading subordinates.

Languages: You are proficient in English and Spanish, both oral and written.

Technical Competencies (Ctrl + Click)

Core Competencies (Ctrl + Click)

Opportunity Summary:
Type of contract: Fixed-Term
Starting date: January 16, 2019 (tentative)
Location: Washington DC
Our culture: Our people are committed and passionate about improving lives in Latin-America and the Caribbean, and they get to do what they love in a diverse, collaborative and stimulating work environment. We are the first Latin American and Caribbean development institution to be awarded the EDGE certification, recognizing our strong commitment to gender equality. As an employee you can be part of internal resource groups that connect our diverse community around common interests.
We encourage women, afro-descendants, people of indigenous origins, and persons with disabilities to apply.
About us: At the IDB, we’re committed to improving lives. Since 1959, we’ve been a leading source of long-term financing for economic, social, and institutional development in Latin America and the Caribbean. We do more than lending though. We partner with our 48-member countries to provide Latin America and the Caribbean with cutting-edge research about relevant development issues, policy advice to inform their decisions, and technical assistance to improve on the planning and execution of projects. For this, we need people who not only have the right skills, but also are passionate about improving lives.
Our team in Human Resources carefully reviews all applications.



The IDB offers a competitive benefits and compensation package.

The IDB is committed to diversity and inclusion and to providing equal opportunities in employment. We embrace diversity on the basis of gender, age, education, national origin, ethnic origin, race, disability, sexual orientation, religion, and HIV/AIDs status. We encourage women, Afro-descendants and persons of indigenous origins to apply.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions
Please try again.


Either there was a problem on our end with the action you just performed, or we are currently having technical difficulties with our system. Please try again later.