Front Office Support Consultant

• Education: Technical studies or Associate Degree in Business Administration or related fields with a minimum of 2 years of experience of relevant professional experience.
• Languages: Proficient both in English and Spanish.
• Areas of Expertise: Customer Service, travel management, contract processing, invoicing.
• Skills: The selected candidate should have:
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Excellent communication skills written and verbally for customer service and support.
  • Some knowledge in the use of systems such as Convergence, EZ-Share, SAP, WLMS, Concur and hiring procedures, among other systems used at the IDB.
  • The candidate should be able to perform under pressure, results oriented, self-motivated, persistent, eloquent and resourceful.
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Consanguinity: You have no family members (up to fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB Group.
• Citizenship: You are a citizen of one of our 48-member countries. We may offer assistance with relocation and visa applications for you and your eligible dependents.

Opportunity Summary: 

• Type of contract: Consultant (CNS), Full time.
• Length of contract: 4.5 months.
• Location: The work will be performed at the IDB Headquarters in Washington, DC.
• Responsible person: The contractual will be under the direct supervision of Administrative Services Coordinator and RPA Senior Analyst for (VPS/ESG).
• Requirements: You must be a citizen of one of the IDB’s 48 member countries and have no family members currently working at the IDB Group.  

A candidate has been pre-identified for this consultancy.

Our culture: Our people are committed and passionate about improving lives in Latin-America and the Caribbean, and they get to do what they love in a diverse, collaborative and stimulating work environment. We are the first Latin American and Caribbean development institution to be awarded the EDGE certification, recognizing our strong commitment to gender equality. As an employee you can be part of internal resource groups that connect our diverse community around common interests.

We encourage women, afro-descendants, people of indigenous origins, and persons with disabilities to apply.

About us: At the IDB, we’re committed to improving lives. Since 1959, we’ve been a leading source of long-term financing for economic, social, and institutional development in Latin America and the Caribbean. We do more than lending though. We partner with our 48-member countries to provide Latin America and the Caribbean with cutting-edge research about relevant development issues, policy advice to inform their decisions, and technical assistance to improve on the planning and execution of projects. For this, we need people who not only have the right skills, but also are passionate about improving lives.

Our team in Human Resources carefully reviews all applications.