Conflict Resolution (Anti-Harassment) Specialist

What you'll need

Education: Master’s Degree in Alternative Dispute Resolution (ADR), Administration, Law, Organizational Development, Human Resources, Psychology, Counseling or other social sciences.

Experience: At least 4 years of progressively responsible professional experience in the fields of workplace conflict resolution, mediation and/or dispute resolution, preferably with exposure in an international organization context. Proven track record as a dispute resolution practitioner, ombudsperson and/or mediator.

Experience in the application of victim-centered and restorative approaches to workplace issues preferred.

Additional competencies:

• Knowledge of conflict resolution theory and practice.
• Proven problem-solving skills and the ability to act impartially, independently and with confidentiality and integrity in the settlement of employment-related disagreements or conflicts.
• Ability to establish and maintain productive partnerships with clients by gaining their trust and respect.
• Ability to work with a diverse range of individuals at all levels of diverse backgrounds and cultures within complex, multi-layered organizations.
• Outstanding verbal and written communications skills, in Spanish and in English.
• Ability to inspire trust and demonstrate high personal integrity.
• Sound judgment, discretion, and sensitivity to protocol in handling confidential and sensitive matters.
• Experience conducting workshops in dispute resolution, communication, negotiation, civility and related topics is a plus.
• Languages:  Fluency in English and Spanish, oral and written. Knowledge of French and/or Portuguese is a plus. 

Key Skill

• Mentor and develop
• Promote Diversity, Equity, Inclusion and Belonging
• Focus on clients
• Communicate and influence
• Innovate and try new things

Requirements

Citizenship: You are a citizen of one of our 48-member countries. We may offer assistance with relocation and visa applications for you and your eligible dependents.

Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.

Type of contract and duration

International staff contract, 36 months initially, renewable upon mutual agreement.

What we offer

• The IDB group provides benefits that respond to the different needs and moments of an employee’s life. These benefits include:
• A competitive compensation package
• Leaves and vacations: 24 days of paid time off + 8 personal days + sick leave + gender- neutral parental leave
• Health Insurance: IDB Group provides employees and eligible dependents with a robust medical benefits program which covers medical, dental, vision, preventive care, and prescription drugs.
• Pension plan: defined benefit pension plan that provides financial security and support employees in planning for their future.
• We offer assistance with relocation and visa applications for you and your family, when it applies
• Hybrid and flexible work schedules
• Health and wellbeing:  Access to our Health Services Center which provides preventive care and health education for employees.
• Development support: We offer tools to boost your professional profile such as mentoring, 1:1 professional counseling, training and learning opportunities, language classes, mobility options, among others.
• Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, Spouse Career Program, and others.

Our culture

At the IDB Group we work so everyone brings their best and authentic selves to work, willing to try new approaches without fear, and where they are accountable and rewarded for their actions.

Diversity, Equity, Inclusion and Belonging (DEIB) are at the center of our organization. We celebrate all dimensions of diversity and encourage women, LGBTQ+ people, persons with disabilities, Afro-descendants, and Indigenous people to apply.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job interview process. If you are a qualified candidate with a disability, please e-mail us at diversity@iadb.org  to request reasonable accommodation to complete this application.

Our Human Resources Team reviews carefully every application.

About the IDB Group

The IDB Group, composed of the Inter-American Development Bank (IDB), IDB Invest, and the IDB Lab offers flexible financing solutions to its member countries to finance economic and social development through lending and grants to public and private entities in Latin America and the Caribbean.

About IDB

The Inter-American Development Bank is devoted to improving lives. Established in 1959, the IDB is a leading source of long-term financing for economic, social and institutional development in Latin America and the Caribbean. The IDB also conducts cutting-edge research and provides policy advice, technical assistance and training to public and private sector clients throughout the region.

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